SaaS Agreement
This Software as a Service Agreement (the “Agreement”) is by and between Rapidious Inc, a Delaware C Corporation (“Rapidious”), and you, as an individual or entity (“Customer”), and covers all the legal details governing Customer’s use of the Services (as defined below). By accepting this Agreement through execution of an Order Form that references it or clicking a box, Customer agrees to all terms and conditions. If you are entering into this Agreement on behalf of a company or other legal entity, you represent you have the authority to bind such entity to these terms and conditions. If you do not have such authority, or if you do not agree with these terms and conditions, Customer must not accept this Agreement and shall not use the Services.
1. Services
Subject to the terms of this Agreement, Rapidious shall provide Customer with a non-exclusive, non-assignable, and non-transferable right to access and permit Customer and Customer’s Authorized Users (as defined below) the right to access and use Rapidious’s software, platform, and any version of other additional software, applications, features, functionality, or services provided by Rapidious that are used by Customer under this Agreement (the “Services”). The Services include an online, proprietary platform, offered as a software as a service, to assist Customers in understanding competitive inventory, pricing trends, and stocking patterns and in generating pricing and inventory recommendations for their products. Rapidious offers a 45-day satisfaction guarantee on the Services (“Guarantee”).Pursuant to the Guarantee, Customers may request a full refund for the purchase of Services by providing notice via email, for any reason, within 45 days of integration of the Services.
“Authorized User” means any individual authorized, by virtue of his relationship to or permissions from Customer, to access the Services in accordance with Customer’s rights under this Agreement. An Authorized User can be Customer’s employee, contractor, or agent.
2. Restrictions
Customer shall not
- License, grant, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available the Services in any way to any third party, other than an Authorized User;
- modify or make derivative works based upon the Services, disassemble, reverse compile, or reverse engineer any part of the Service or any associated documentation; or
- create Internet “links” to the Services or “frame” or “mirror” any part of the Service, including any content contained in the Service.
Automated Access and Data Extraction.
Customer shall not, and shall not permit any third party to, access the Services through automated means, including but not limited to bots, scrapers, spiders, crawlers, data mining tools, or similar automated data gathering or extraction methods designed to collect, copy, download, or otherwise extract information, analytics, reports, or other content from the Services.
Customer further agrees not to systematically reproduce, aggregate, scrape, harvest, or export data, analytics, benchmarks, pricing recommendations, or other outputs of the Services for the purpose of
- building, training, or improving any competing product, service, dataset, or analytics platform, or
- commercially exploiting such outputs outside of Customer's internal business operations as permitted under this Agreement.
Any attempt to circumvent technical protections or usage control simplemented by Rapidious, including rate limits, access controls, or export limitations, is strictly prohibited.
Customer may access and use the outputs of the Services solely for itsinternal business purposes in connection with managing its own inventory, pricing, and operations.
Restrictions on Use of Derived Analytics and Outputs.
Customer acknowledges that the analytics, benchmarks, pricing recommendations, demand indicators, inventory insights, and other outputs generated by the Services constitute proprietary analytical insights and intellectual property of Rapidious (“Service Outputs”).
Customer may use Service Outputs solely for its internal business purposes in connection with managing its own vehicle inventory, pricing, stocking, and dealership operations.
Customer shall not, and shall not permit any third party to:
- systematically download, export, reproduce, or aggregate Service Outputs for the purpose of creating, training, improving, or operating any analytics platform, pricing engine, dataset, or decision-support system, whether or not competitive with the Services;
- use Service Outputs to train, fine-tune, or develop artificial intelligence, machine learning models, algorithms, or automated decision systems;
- redistribute, sell, sublicense, publish, or commercially exploit Service Outputs outside Customer’s internal business operations; or
- combine Service Outputs with other datasets for the purpose of developing competing products or services.
Rapidious may implement technical safeguards, usage limits, or monitoring mechanisms to prevent unauthorized automated extraction or misuse of Service Outputs.
Credential Sharing and Third-Party Access.
Customer shall not share login credentials, user accounts, or access to the Services with any third party except Authorized Users acting on behalf of Customer in the ordinary course of Customer’s internal business operations.
Customer shall not permit consultants, data providers, technology vendors, aggregators, or other third parties to access the Services for the purpose of extracting, analyzing, collecting, copying, or redistributing information, analytics, or outputs from the Services.
Customer is fully responsible for all activity conducted through its accounts and Authorized User credentials. Any access to the Services using Customer credentials shall be deemed access by Customer.
Rapidious reserves the right to suspend or terminate accounts that exhibit patterns of automated access, data extraction, or usage inconsistent with ordinary dealership operations.
3. Pilot Program
(a) Rapidious may offer a free trial of its Services, as well as any features, products, or services provided on a free trial basis and for a limited period of time (“Pilot Period”). Any Services offered during the Pilot Program may be offered to select Customers and may not include all functional elements of the Service or may undergo changes during Customer’s use of the Services. Rapidious may immediately, and without notice, remove any Services, features, or products for any reason without liability to Customer. Any Services, features, or products provided during the Pilot Program shall be free until the earlier of
- the end of the Pilot Period set forth by Rapidious in writing (email sufficient),
- the start date of any purchased subscriptions ordered by Customer for the Service, feature, or product being evaluated during the Pilot Period, or
- termination by Rapidious in its sole and absolute discretion. Customer may be required to register and designate a payment method for the Pilot Period. Additional Services terms and conditions may apply and appear separately on a separate agreement (collectively, the “Pilot Terms”). If applicable, the Pilot Terms are incorporated into this Agreement by reference and are legally binding.
(b) All usage during the subscription period (as defined below) and any customer data (as defined below) and customizations created during the pilot period may be permanently lost unless you purchase a subscription for the same service or export such customer data, before the end of the pilot period.
4. Customer's rights and obligations
(a) Use of the Services. Customer is responsible for all activity occurring under Authorized User accounts for access to the Services and shall comply with all applicable local, state, national, and foreign laws related to data privacy and the transmission of technical or personal data, including personally identifiable information. Customer shall:
- notify Rapidious immediately of any unauthorized use of any password or account or any other known or suspected breach of security;
- report to Rapidious immediately, and use reasonable efforts to stop immediately, any copying or distribution of the Services of any of the content in the Services that is known or suspected by Customer; and
- not allow a user to impersonate another user or provide false identity information to gain access to or use the Services.
(b) Backups. The Services do not replace the need for Customer to maintain regular data backups or redundant data archives. Rapidious has no obligation or liability for any loss, alteration, destruction, damage, corruption, or recovery of customer data.
(c) Trademark License. Customer hereby grants Rapidious a limited right to use any and all trademarks, logos, and branding materials of Customer as may be requested in providing the Services pursuant to this Agreement, subject to the prior written approval of Customer. Rapidious acknowledges that such Customer trademarks remain the proprietary property of Customer and that Rapidious shall have no right to use any such trademarks outside the scope of this Agreement.
5. Ownership; data
(a) Intellectual Property. Customer acknowledges and agrees that Rapidious shall own all right, title, and interest in, to, and under all intellectual property rights in the Service, and any suggestions, enhancement requests, feedback, or recommendations provided by Customer or its Authorized Users relating to the Service (the “Feedback”), including all unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, know-how and other trade secret rights, and all other intellectual property rights, derivatives, or improvements thereof. Customer shall assign and hereby assigns to Rapidious all right, title, and interest in, to, and under, and Rapidious is free to use, without any attribution of compensation to Customer, any ideas, know-how, concepts, techniques, and all applicable intellectual property rights relating to the Feedback for any purpose whatsoever. Customer does not acquire any rights in the Services, express or implied, other than those expressly granted in this Agreement and all rights not expressly granted to Customer are reserved by Rapidious. This Agreement does not contemplate a sale and does not convey any rights of ownership in or related to the Services to Customer.
(b) Customer Data. Customer shall own all its data, information, and materials provided by Customer and its Authorized Users to Rapidious (the “Customer Data”), and Customer shall be solely liable for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all such data, information, and materials. Customer hereby licenses to Rapidious the limited right to use or modify the Customer Data delivered by Customer to Rapidious for the purpose of permitting Rapidious to perform the Services requested by Customer, and to compile statistical and performance information related to the provision and operation of the Services. For the avoidance of doubt, it is clarified that any Customer Data that is processed via the Rapidious platform to enable the Services (such as intelligence or other analytical insights) shall be the intellectual property of and proprietary to Rapidious.
(c) Aggregated Data. Aggregated Data” means any non-personally identifiable, technical, statistical, or analytical data, gathered or generated by Rapidious, including directly or indirectly from the Customer’s use of the Services, . Customer authorizes Rapidious to compile Aggregated Data, and that such Aggregated Data shall be proprietary property of Rapidious. To the extent necessary, Customer hereby assigns to Rapidious all right, title, and interest in, to, and under the Aggregated Data. Rapidious (and its affiliates, licensors, and agents) may use the Aggregated Data on a non-attributed basis to monitor and improve its products and services, for benchmarking purposes, or to provide customized services or technologies to its Customers. Rapidious collects and uses Aggregated Data in accordance with applicable data protection laws.
(d) Public Data Sources. In addition to Customer Data, Rapidious may obtain information from publicly available sources on the internet, including publicly accessible vehicle listings, pricing information, inventory descriptions, and related market information appearing on dealer websites, marketplaces, classifieds, and other publicly accessible sources (“Public Data”). Rapidious may collect, organize, analyze, and utilize such Public Data in connection with providing the Services.
Rapidious collects such Public Data only from sources that are publicly accessible without authentication or access credentials, and in compliance with applicable law.
(e) Dealer Authorization. To the extent Customer is a vehicle dealer or authorized representative of a dealership, Customer authorizes Rapidious to collect and analyze publicly available information relating to Customer’s vehicle inventory listings that appear on Customer’s website or on third-party websites, marketplaces, or listing platforms for the purpose of providing pricing analytics, inventory insights, benchmarking, and other decision-support services.
(f) Dealer Data Rights and Authority. If Customer is a vehicle dealer or authorized representative of a dealership, Customer represents and warrants that it owns or otherwise has the right to use and authorize access to information relating to its vehicle inventory listings, pricing, and related dealership information that may appear on Customer’s website or on third-party websites, marketplaces, or listing platforms.
(g) No Ownership of Public Data. Nothing in this Agreement shall be construed as Rapidious’s ownership of underlying Public Data. Rapidious makes no representations or warranties regarding the intellectual property rights, ownership, accuracy, completeness, or fitness for any particular purpose of any Public Data. Customer acknowledges that Public Data is obtained from third-party sources and that Rapidious disclaims all liability for any claims, including intellectual property infringement claims, arising from or relating to such Public Data or Customer's use thereof.
(h) Derived Data and Analytics. Rapidious may generate analytical insights, benchmarks, pricing models, inventory recommendations, demand indicators, market trend analyses, and other statistical or analytical outputs derived from Customer Data, Public Data, Aggregated Data, and other data sources used in connection with the Services (“Derived Data”).
Derived Data does not identify Customer or any individual customer and shall be the exclusive intellectual property of Rapidious. Customer acknowledges and agrees that Rapidious may use Derived Data for purposes including improving the Services, developing new products or services, conducting market analysis, benchmarking, research, and other legitimate business purposes.
(i) Service Improvement. Rapidious may use Aggregated Data, Derived Data, and other de-identified or anonymized information generated through the operation of the Services for purposes including improving the Services, developing new features or products, training analytical models, enhancing machine learning systems, conducting research, and improving market intelligence capabilities.
(j) Benchmarking and Market Insights. Rapidious may generate industry benchmarks, market trend analyses, and comparative insights derived from Aggregated Data, Public Data, and other data sources. Such benchmark sand insights may be provided to customers as part of the Services, provided that no Customer or individual dealership will be individually identified without its consent.
6. Fees
(a) Fees. During the Pilot Period, the Customer shall not pay license fees, subscription fees, or any other fees that are typically associated with the Services. Rapidious shall provide Customer with prior notice of the termination of the Pilot Period. Upon the termination of the Pilot Period, if Customer determines to continue its use of the Services, Customer shall pay Rapidious all fees described in an order form or purchase order (an “Order Form”) in accordance with the terms therein (the “Fees”). Unless otherwise specified in an Order Form, all Fees are stated and solely payable in U.S. Dollars. All Fees are non-cancelable and non-refundable (except as otherwise expressly set forth in this Agreement), and are not subject to setoff. Customer is solely responsible for applicable state and local taxes, any bank fees, interest charges ,finance charges, overdraft charges, and any other fees Customer incurs as a result of the charges billed by Rapidious.
(b) Payment. Unless otherwise specified in an Order Form,
- Customer will be invoiced monthly in advance, and
- full payment is due thirty (30) days from the date of the applicable invoice.
Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower. In the event that Customer fails to pay the full amount owed under an Order Form, Rapidious may limit Customer’s access to or cancel the Services, in addition to any other rights or remedies Rapidious may have pursuant to the terms of this Agreement. There are no refunds for any prepaid Fees.
(c) Payment Method. Rapidious accepts a variety of payment methods as specified in the invoice.
(d) Suspension. In the event of non-payment of any Fees or other fees payable hereunder, Rapidious may, in addition to any other rights and remedies it may have, suspend Customer’s and its Authorized Users’ access to the Services upon fifteen (15) calendar days’ notice.
(e) Fee Increase. f an Order Form renews, Rapidious may change the Fees applicable to a renewed term by providing Customer with at least 30 days’ written notice of the new fees before the end of the then-current term. If a Customer reengages Rapidious after providing notice of termination, Customer is subject to the then current fees, with no consideration for the prior Order Form(s).
7. Term and termination
(a) Term of Agreement. This Agreement shall be effective from
(a) the date that Customer or its Authorized Users begin using the Services, or
(b) such other date as may be specified in writing by Rapidious in an Order Form, and shall continue until the end of the Subscription Period (as defined below), unless earlier terminated pursuant to the terms of this Agreement.
(b) Subscription Period. Customer’s subscription commences on the start date specified in the applicable Order Form and continues for the period identified on such Order Form, provided that if no period is identified in the Order Form, then the Subscription Period shall be month-to-month (the “Subscription Period”). Except as otherwise specified on the applicable Order Form, the Subscription Period shall automatically renew for successive periods of the same duration as the initial Subscription Period, unless either party gives the other written notice of non-renewal at least thirty (30) calendar days’ prior to expiration of the then-current Subscription Period.
(c) Termination for Breach. Either Party may terminate this Agreement and all Order Forms if the other Party
- fails to cure a material breach of this Agreement within thirty (30) days after receipt of written notice specifying the nature of the breach in reasonable detail,
- ceases operation without a successor or
- seeks protection under a bankruptcy, receivership, trust deed, creditors’ arrangement, composition or comparable proceeding, or if such a proceeding is instituted against that Party and not dismissed within sixty(60) days.
(d) Termination for Convenience. Either party may terminate this Agreement at any time and for any reason upon thirty (30) days’ prior written notice to the other party, without further liability or penalty under this Agreement or any Order Form (“Termination for Convenience”). If Customers terminate less than thirty (30) days before their next renewal or bill date, Customers will be charged for the following payment cycle, which is non-refundable. Upon the termination of the Pilot Period, the Termination for Convenience shall terminate and the termination terms set forth in Section 7(b) shall apply.
(e) Effect of Termination. Upon termination or expiration of this Agreement for any reason:
- all rights and licenses granted to Customer hereunder shall immediately terminate;
- Customer shall pay all Fees and other amounts accrued and owing as of the effective date of termination; and
- Customer will have thirty (30) days from the effective date of termination to request export or retrieval of any Customer Data.
Following such thirty (30) day period, Rapidious shall delete all Customer Data in its possession or control in accordance with its then-current data retention policies, and shall confirm such deletion in writing upon Customer's request. Termination of this Agreement shall not relieve either party of any obligations accruing prior to the effective date of termination.
(f) Survival. Following termination or expiration of this Agreement, the following sections shall survive: Restrictions, Ownership and Data, Confidentiality, Fees (with respect to amounts accrued prior to termination), Limited Warranty, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and any other terms which by their nature extend beyond the effective date of such termination.
8. Confidentiality
Each party acknowledges that it will have access to certain confidential information of the other party, including the term sand conditions of this Agreement. “Confidential Information” includes all information identified by a party as confidential. Each party’s Confidential Information shall (i) remain the sole property of that party and (ii) be used by the other party only as described herein and may not be disclosed, provided, or other wise made available to any other third party except that such Confidential Information may be disclosed to the other party’s employees or agents who have a need to know in the scope of their work during the time they are performing services under this Agreement and are bound by an obligation of confidentiality at least as restrictive as the those set forth herein. Confidential Information does not include
- information that the recipient can reasonably demonstrate was already known to the recipient prior to the disclosure in connection with this Agreement,
- information that is developed independently by the recipient or received from another third party lawfully in possession of the information and having no duty to keep the information confidential,
- information that becomes publicly known other than by a breach of this Agreement, or
- information required to be disclosed in accordance with a valid court order or other valid legal process; provided that the recipient
- provides prompt written notice to the disclosing party of such requirement prior to disclosure (unless legally prohibited from doing so),
- reasonably cooperates with the disclosing party in any efforts to seek a protective order or otherwise limit the scope of such disclosure, and
(C)discloses only that portion of the Confidential Information that is legally required to be disclosed as determined with legal counsel. Each party agrees to hold the Confidential Information of the other party in strictest confidence and not to copy, reproduce, distribute, publish, or disclose such Confidential Information to any person except as expressly permitted by this Agreement.
9. Limited Warranty
(a) Rapidious represents and warrants to Customer that the Services will be performed in a manner consistent with industry standards and in compliance with any specifications and requirements set forth in this Agreement. Customer’s exclusive remedy for breach of the foregoing limited warranty shall be for Rapidious to update and correct such Services not incompliance with such specifications and requirements, at no cost to Customer. The foregoing limited warranty shall not apply to performance issues or defects in the Services that result from factors outside Rapidious’s reasonable control, that resulted from any actions or inactions of Customer or its Authorized Users not in compliance with this Agreement, or that resulted from Customer’s equipment or any third party equipment not within the control of Rapidious.
(b) except as set forth in this section 9, the services and software are provided “as is” and on an “as available” basis. To the fullest extent permitted by law, except as expressly stated in the agreement, rapidious makes no warranty of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular use, or non-infringement. Rapidious makes no representation, warranty or guarantee that services will meet customer’s requirements or expectations, that customer data will be free of harmful code, secure, accurate, complete, or preserved without loss, or that the services will be timely, uninterrupted, or error free. Rapidious will not be responsible or liable in any manner for any customer properties, customer data, third-party products, third-party content, or non-rapidious services (including for any delays, interruptions, transmission errors, security failures, and other problems caused by these items). Customer is responsible for using the services or software in accordance with the terms set forth herein and backing up any stored data on the services.
(c) notwithstanding anything to the contrary in the agreement, all pilot features are provided “as is” without warranty of any kind, without any performance obligations, and rapidious shall have no indemnification obligations nor liability of any type with respect to the features offered during the pilot period.
10. Limitation of Liability
Rapidious shall not be liable For any indirect, incidental, special, or consequential damages, Including but not limited to, loss of goodwill, lost business and Lost profits, whether based in contract, tort, or any other Theory, even if a party has been advised of the possibility of such Damages. Except as otherwise expressly provided in this section 10, in no event shall either party be liable to the other for Punitive damages. This limitation upon damages and claims is Intended to apply without regard to whether other provisions Of this agreement have been breached or have proven ineffective. Rapidious’s maximum aggregate liability (whether in contract or In tort or under any other form of liability) for damages or loss, Howsoever arising or caused, shall in no event exceed the Amount actually paid to rapidious during the six (6) months Immediately prior to the event giving rise to the claim under this Agreement. The allocations of liability in this section represent The agreed and bargained-for understanding of the parties. The Limited remedies set forth in this agreement shall apply Notwithstanding the failure of their essential purpose.
11. Indemnification
(a) By Rapidious. Rapidious will indemnify, defend, and hold harmless Customer from and against all liabilities, damages, and costs(including reasonable attorneys’ fees and any court/ filing fees) arising out of any third party claim, action, suit, or demand (a “Claim”) against Customer to the extent such Claim alleges that Rapidious’s Services infringes or misappropriates any copyright, trade secret, U.S. patent, or trademark right of the third party. In no event will Rapidious have any obligations or liability under this section arising from:
- Customer’s failure to use updates or modifications to the Services that Rapidious makes available to Customer that would have helped avoid or mitigate the Claim;
- the combination, operation, or use of the Services with third-party equipment, devices, software, systems, or data, including non-Rapidious Services where the infringement would not have occurred but for such combination,
- use of the Rapidious’s Services by Customer or Authorized Users in violation of the Agreement.
(b) By Customer. Customer shall indemnify, defend, and hold Rapidious harmless from and against any and all liabilities, damages, and costs(including reasonable attorneys’ fees and any court/ filing fees) arising out of any Claim against Rapidious regarding Customer’s Confidential Information, Customer Data, or Customer’s use of the Services (or its Authorized Users) in violation of this Agreement.
(c) General. The Party seeking indemnification will promptly notify the other party of the claim and cooperate with the other party in defending the claim. The indemnifying party will have full control and authority over the defense, except that:
- any settlement requiring the non-indemnifying party to admit liability requires such non-indemnifying party’s prior written consent, not to be unreasonably withheld or delayed; and
- the other party may join in the defense with its own counsel at its own expense. The Indemnities above are rapidious’s and customer’s only remedy Under this agreement for violation by the other party of a third Party’s intellectual property rights.
12. Governing law and dispute resolution
This Agreement will be governed exclusively by the laws of the State of California, without regard to its conflict of laws provisions. The courts located at Santa ClaraCounty, California shall have exclusive jurisdiction over any disputes arisingout of or in connection with this Agreement or any Order Form. By entering into these terms, customer and rapidious are each waiving the right to trial by jury.
13. Assignment
Customer shall not assign this Agreement or its rights and obligations (including, without limitation, any assignment that occurs by operation of law) without the prior written consent of Rapidious. Notwithstanding the forgoing, the rights and obligations of either party may be assigned in connection with a reorganization, merger, consolidation, acquisition or other restructuring involving all or substantially all of the voting securities and/or assets of such party. Subject to the foregoing, this Agreement inures to the benefit of and shall be binding upon the parties and their respective successors and assigns.
14. Entire agreement
The Agreement supersedes any prior agreements or understandings between the Parties, and constitutes the entire agreement between the Parties related to this subject matter.
15. Modifications
Rapidious may revise this Agreement from time to time and the most current version will always be posted on Rapidious’s website. If a revision, in Rapidious’s sole discretion, is material, Rapidious will notify Customer (by, for example, sending an email to the email address associated with the applicable account). Other revisions may be posted to Rapidious’s blog or terms page, and Customer is responsible for checking these postings regularly. By continuing to access or use the Services after revisions become effective, Customer agrees to be bound by the revised Agreement. If Customer does not agree to the revised Agreement terms, Customer may terminate the Services within thirty days of receiving notice of the change.
16. Conflicts
In the event of any discrepancies between this Agreement and the Order Form, this Agreement shall prevail over the Order Form unless the Order Form specifically states that it is intended to prevail over the terms of this Agreement.
17. Waiver; notices
Waiver of a breach of this Agreement shall not constitute waiver of any subsequent default. Failure to enforce a provision of this Agreement shall not constitute a waiver or create an estoppel from enforcing such provision. All notices, requests, consents, claims, demands, waivers, or other communications (individually or collectively, “Notice”) give nor made by Rapidious to Customer for any purpose shall be in writing and shall be deemed to have been given
- when delivered by hand to the party to be notified;
- one business day after the business day of deposit with a nationally recognized overnight courier, freight prepaid, with verification of receipt, to the address set forth herein;
- on the third day after the date mailed, by certified or registered mail, return receipt requested, postage prepaid, to the address set forth herein; or
- when sent, if by means of electronic transmission (including by email or fax) in the manner permitted by applicable law, to the email address provided by the undersigned on the signature page to this Agreement (provided there has been no “bounce back” or other evidence the transmission was not received by the intended recipient), or such other address or email address as updated upon written notice by Customer to Rapidious from time to time.
18. Relationship of the Parties
It is agreed that the relationship of the parties is that of independent contractors. Nothing here in shall be construed as creating a partnership, employment relationship, or agency relationship between the parties, or as authorizing either party to act as agent for the other. Each party maintains its separate legal identity.